PRIVACY POLICY

1. About this policy

This policy explains how Delft Arts trading as Kandy Kulture handles personal information submitted through this website and related customer interactions. Kandy Kulture is based in Cape Town, South Africa.

2. Information we may collect

Depending on how you contact or order from Kandy Kulture, information may include your name, email address, telephone or WhatsApp number, order or enquiry information, delivery details where needed, and basic technical information generated by normal website operation.

3. Why we use information

• To respond to enquiries and provide customer support.
• To assist with orders and confirm product, payment and delivery arrangements.
• To organise delivery where applicable.
• To keep reasonable business and transaction records where required.
• To protect the website and prevent misuse.

4. WhatsApp and email

When you choose to contact Kandy Kulture through WhatsApp or email, your information is also handled by the relevant communications provider according to its own terms and privacy practices.

5. Marketing and analytics

If analytics, advertising or marketing tools are used, Kandy Kulture will aim to provide appropriate disclosure and consent options where required.

6. Sharing and protection

Kandy Kulture does not need to sell personal information to provide this service. Information may be shared with service providers only where necessary to process an order, arrange delivery, operate business systems or comply with law.

7. Your choices

You may contact Kandy Kulture to ask about personal information held about you, request correction of inaccurate information, or raise a privacy concern, subject to applicable law and legitimate recordkeeping obligations.

8. Contact

Privacy enquiries: info@kandykulture.co.za or WhatsApp +27 61 427 1519.

Last updated: September 2026.