SHIPPING & DELIVERY

1. Delivery is confirmed with your order

Delivery options, cost and expected timing are confirmed with you before your order is finalised, based on your location and the available delivery method.

2. Your delivery information

Please provide a correct delivery address, recipient name and working contact number. Kandy Kulture may contact you if information needs to be clarified before dispatch or handover.

3. Delivery timing

Any expected delivery timing communicated during your order is an estimate based on the order, destination and available delivery method. Circumstances outside Kandy Kulture's direct control may affect delivery.

4. Fresh and market items

Some Kandy Kulture items may also be available through pop-ups, markets or local arrangements. Follow Kandy Kulture for current availability and market updates.

5. Delivery problems

If an order is delayed, damaged, incorrect or not received as expected, contact Kandy Kulture as soon as reasonably possible with your order details and, where relevant, photographs of the parcel or products.

6. Contact

For delivery questions, WhatsApp +27 61 427 1519 or email info@kandykulture.co.za.

Last updated: September 2026.